FAQ

Frequently asked questions

What colors are available?

All boxes are shipped matte white

Can the risers be painted?

Yes! We use a matte white paint on the boxes to make it easy to paint them per your project's specifications! We recommend matte/flat medium to high quality indoor house paint, applied with either a foam roller or a paint sprayer. You can further smooth out the finish by lightly going over the surfaces with a fine grain sanding block, 320 or higher.

What are the boxes made of?

Pine wood. It's durable and easy to paint. They are hollow with one open face so you can nest them to save shelf space!

Do you offer custom sizes?

Please contact us to discuss your needs, budget, and timeline.

How much is shipping?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

How do I care for the risers?

All boxes can simply be wiped with soap and water and a gentle cloth. A magic eraser can help for more difficult stains. If you paint them yourself, you should consult the paint manufacturer's directions. When storing boxes nested together, it's a good idea to use a liner between the boxes so they don't scratch each other. Newspaper, paper towels, or packing foam works great.

Where are orders shipped from?

All orders ship from Pennsylvania, USA.

What if my order arrives damaged?

All orders ship from our warehouse and are inspected for quality prior to shipping, so contact us within 48 hours of delivery if your order arrives damaged. Please have time-stamped photos of the damage and the packaging.

Can I change or cancel my order?

Orders are final once payment is made.

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